User Testing: Mobile Application

Voice Recognition and Translation Application 

2020 Tokyo Olympics Logo


Business Need

In preparation for the 2020 Olympics, the Japanese government selected TasteMakers Research to test the usability and efficacy of a mobile voice recognition and translation app for the English and Hispanic languages.


A modified PopUp CLT™ setup was executed to allow for individual voice recordings on mobile testing devices. 


Over 50,000 voice recordings were collected in extensive dialects across the English and Hispanic languages . Results will optimize the app quality and user experience for thousands of athletes, tourists, spectators and officials at the 2020 Olympic Games in Tokyo.